During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition – things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers. It looks like those investments are paying off, as J.D.
Autoblog , Satisfaction with dealer service rises, Lexus and GMC are tops, Satisfaction with dealer service rises, Lexus and GMC are tops
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