Gone in 6 minutes: average queuing time UK shoppers are willing to wait

Omnico study finds that 5 minutes 54 seconds is the average queue time tolerated by shoppers before they ‘abandon basket’Queue-busting mobile point of sale technologies can alleviate problem, says Omnico01 August 2013 – On average Brits will wait just under six minutes in a shop queue before they walk out. That’s according to a survey conducted by global retail technology provider, Omnico, as part of an investigation into the effect of queues on retailers’ businesses.

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